Transform Manufacturing Processes Across Operations, Sales, Service and Support


Transform Manufacturing Processes Across Operations, Sales, Service and Support

Propel Your Transformation Using Industry Best Practices

For 20+ years, we’ve helped over 200 process, discrete and mixed mode manufacturers improve operations from the factory floor to outbound sales, and we’ve learned some best practices along the way. In fact, our experts built the original manufacturing software, distribution and TQM functionality that is part of Microsoft Dynamics AX. We can propel your transformation by providing customized manufacturing solutions and services based on successful strategies.

Process Manufacturing

As a process manufacturer, customers expect simplified sales, service and support processes. We can help you meet changing customer demands, while still adhering to strict industry regulations and fluctuating resource constraints. Learn more about the services and support we provide for process manufacturers in the following sub-industries:

Chemical Manufacturing Food/CPG Manufacturing Pharma & Life Sciences Manufacturing

Discrete Manufacturing

We help building products manfucturers and industrial goods manufacturers tackle seasonal demand planning, overcome volatile raw material markets, excel at lean manufacturing and meet regulatory requirements. We also help manufacturers improve their sales, service and support efforts using Microsoft Dynamics CRM in combination with a new or existing ERP solution.

Building Products Manufacturing Industrial Goods Manufacturers

Hybrid Manufacturing

We help manufacturers across sub-industries improve production planning, create end-to end operation enhancements and redefine their sales, service and support processes.

Medical Device Manufacturing

"Organizations select Edgewater Fullscope because of our philosophy around success. We help clients identify their business objectives, build a transparent barometer to measure progress against these objectives and ultimately create a customized program to continually improve performance."


Paul Colella

Fullscope

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White Paper

A Modern Guide to Connected and Proactive Field Service

Time is not just a valuable asset for you – it’s also valuable for your customer. Nothing improves customer experience more than showing your customer how valuable their time is to you. Respecting your customers’ availability while also optimizing your technicians’ productivity helps you be competitive. A connected and proactive field service solution can help …

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Webinar

An Intro to Marketing

Turn prospects into business relationships with Dynamics 365 for Marketing, the latest addition to the Microsoft Dynamics platform. Find and nurture more sales-ready leads by moving beyond basic email marketing. Connect sales and marketing, automate processes, and make smarter decisions to maximize your marketing ROI. Join us for a live demonstration.

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Case Study

AAA Cooper Transportation

AAA Cooper Transportation is a transportation solutions provider that offers less-than-truckload, truck load, dedicated contract carriage, brokerage, fleet maintenance, and international services. By partnering with Edgewater Fullscope for their CRM implementation, they now have a single-source solution that provides better account visibility for their sales team and allows them to better service their customers over competitors.

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