Provide Superior Account Management by Gaining Visibility Across the Account


Deliver unparalleled customer service by improving your account management capabilities.

Gain visibility across the account

Easily view a summary of equipment and open opportunities across an account. Drill into an equipment view to better understand what a customer has purchased.

Visualize your sales history

Empower your sales team by providing customized views of sales history by customer. Easily spot trends and access historic data in a visual format.

Improve Account Management

Gain visibility into opportunities, warranties, service agreements and equipment types at the account level with our Equipment Dealer Solution.

"Boa Franc has been working with Fullscope for 7 years. We really appreciate the knowledge of their team – from the sales person to the support team. Working with Fullscope we have been able to improve the utilization of our Dynamics 365 tools at our own pace. We have fast access into the Dynamics expertise and are able to deliver to our customers the product they want, when they want it, without ever compromising on the quality."


Ghislain Quirion

Boa-Franc

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White Paper

Validating Microsoft Dynamics 365 & Azure

Validation. It is a term that often sparks conversation and sometimes debate within life sciences companies. How much validation is required? Can you validate applications in the cloud? How much validation testing is required? How do I maintain the validated state in the cloud? How do we validate virtual systems environments? How does cybersecurity impact …

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Webinar

Automated Validation Testing of Microsoft Dynamics 365

Although today’s Dynamics 365 for Finance and Operations ERP system has achieved significant technological advances, validation is still conducted by many today as a very manual process. In this session, we will take a deep dive into the principles of lean validation testing and discuss how you can fully automate the Dynamics 365 validation process.

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Case Study

BoaFranc

Boa-Franc is the North American leader in the manufacturing of superior quality pre-finished hardwood floors. For its ERP software and CRM software requirements, the company turned to Edgewater Fullscope to implement Microsoft Dynamics 365.

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