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Your business demands the best. Discover how Microsoft delivers more value than the competition.

See What Makes Microsoft Dynamics 365 Better.

Start and Grow Easily

Get started quickly in the cloud using familiar Office interfaces, and add other Dynamics 365 applications as you need—without getting in the way of running your business.

Connect Your Business

Consolidate multiple systems into a single, connected application—one that pulls together your business processes—to save your employees time.

Rely on a Trusted Partnership

Support your digital transformation strategy with the experience and innovation of Microsoft and Adobe—at a global scale.

Create Better Customer Experiences

Take a more proactive approach to sales and marketing. Anticipate customer needs, uncover insights, and personalize across all touchpoints.

Create a 360-degree View of Customers

Get a comprehensive view of your customers across sales and marketing, providing a new understanding of their journey.

Innovate To Grow

Get the real-time insights you need to prepare for change. Set clear, companywide business priorities, make decisions fast, and grow profitably.

Enable Productive Employees

Work efficiently through automation technology, collaboration tools, training, and a complete view into client relationships.

Create Profitable Relationships

Earn your customers’ loyalty by using intelligent automation services to deliver accurate estimates that meet expectations.

Profit From Predictive Services

Go from a traditional break-fix repair model to never-fail service model by integrating Microsoft IoT. Automate troubleshooting and remote fixes so a technician is dispatched only when necessary.

Equip Your Mobile Workforce

Provide real-time customer insights and guidance, use barcode and RFID readers, and process work orders from mobile apps.

Optimize Your Scheduling

Automatically optimize schedules, reallocate resources quickly during escalations, improve first-time fix rates, and simplify dispatching for field service companies.

Grow At Your Pace

Scale operations globally in the cloud to meet changing business needs—while integrating legacy systems to make full use of existing investments.

Transform Your Business

Improve business planning and execution while getting quick time to value to help you stay ahead of the competition.

Make Smarter Decisions

Use modern, intelligent ERP system tools that uncover real-time insights and information to help you make fast, data-driven decisions.

Adapt to Changing Needs

Anticipate and react quickly to customer, business, and market demands using a customer service software application with intelligence built in.

Empower Every Agent

Give agents the knowledge they need to deliver faster, more consistent service.

Earn Customer Loyalty

Minimize customer effort, proactively address issues, and deliver more personalized, seamless service.

Grow Your Business

Increase revenue while reducing acquisition cost using intelligent insights, sales CRM, and business processes.

Stay Focused

Reduce distractions and know where to prioritize to maximize performance in fast-paced sales environments.

Win Faster

Work smarter, be more productive, and collaborate through sales management software.

Sales Gamification

Have a blast selling with fun and creative sales contests that increase performance, revenue and user adoption.

Predictive Intelligence

Sell smarter with cross-sell recommendations and trending documents inside CRM dashboards.

Transform Your Business

Drive your digital transformation with Dynamics 365. Grow, evolve, and transform every part of your business to better meed the changing market and needs of your customers.


Stay In The Discussion

White Paper

Your Roadmap for a Digital-First Business

Learn how to modernize all aspects of operations, give employees the information they need to do their jobs well, and reinvent your products, services, and business models with decisions based on real data.

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Webinar

Automated Validation Testing of Microsoft Dynamics 365

Although today’s Dynamics 365 for Finance and Operations ERP system has achieved significant technological advances, validation is still conducted by many today as a very manual process. In this session, we will take a deep dive into the principles of lean validation testing and discuss how you can fully automate the Dynamics 365 validation process.

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Case Study

BoaFranc

Boa-Franc is the North American leader in the manufacturing of superior quality pre-finished hardwood floors. For its ERP software and CRM software requirements, the company turned to Edgewater Fullscope to implement Microsoft Dynamics 365.

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