Webinars

Category: Upcoming

Tuesday, February 26, 2019
11.00am - 12.00am

Manufacturers – Gain Competitive Advantage Using CRM & AI

With Microsoft Dynamics 365 CRM, manufacturers can survive and thrive in an age of digital transformation and Industry 4.0. Join our webinar for a demonstration of Microsoft Dynamics 365, CRM for Manufacturers. See how to use the tools you need to better engage with customers, empower employees to sell more and deliver more profitable work, and make management decisions based on higher-quality data. By bringing siloed data together, you can create a single view of your customer, behavior and market movement and trends. Utilising the new AI capabilities CRM in the cloud brings a competitive advantage to manufacturing organisations

Tuesday, February 26, 2019
02.00 pm to 03.00pm GMT

Real Business Benefits of Upgrading Your CRM to The Cloud

Join us for our webinar as we discuss the benefits to your business in upgrading your on premise CRM to the cloud. Learn how companies are exploiting the new capabilities only available in the on-line version like relationship insights, AI for service and sales and much more. Joining us is Ryan Casey, VP of Delivery & Consulting at Alithya explain the different ways we help organisations approach an upgrade and give real –life examples of the ways companies can upgrade. There will be offline support to help with any additional questions

Tuesday, March 19, 2019
10.30am - 11.15am

Drive Client Service and Win More Business with CRM

With many firms seeing revenue down, bid-to-win ratios down, and employee attrition up, they are looking at adopting new technologies that can help with these as well as improving business processes and reducing costs. Join our webinar as we demonstrate Microsoft Dynamics 365, CRM for Professional Services. Give your clients a good customer experience that will keep them coming back to you. Empower your employees and ensuring that this most important of resource is nurtured and fulfilled. A good CRM system is one of the best ways that you can improve your client experience and ensure that information entered into it will flow throughout your business.