Webinars

Category: CRM

Grow Your Business Faster Through the Art of Social Selling

Improve Client Service and Win More Business with CRM

Watch our webinar as we demonstrate Microsoft Dynamics 365, CRM for Professional Services. Give your clients a great customer experience that will keep them coming back to you. We will be using a real customer example of how we have helped them to: Enhance client service, improve response and resolution and minimise case errors Provide clients with self-service case management capabilities for greater efficiencies Reduce administration time and costs across the sales and service team and much more Empower your employees and ensure that this most important of resource is nurtured and fulfilled. A good CRM system is one of the best ways that you can improve your client experience and ensure that information entered into it will flow throughout your business.  

Upgrading Your CRM to The Cloud – Understand the Value

Watch our webcast as we position the value to your business in the migrating your existing on premise CRM to the cloud.

Your Options for a CRM On Premise Upgrade

Watch our on demand webinar and learn how companies are taking advantage of the new capabilities only available in the on-line version like relationship insights, AI for service and sales and much more.

A Day in Life of a VP of Sales Using Microsoft Dynamics 365

From Searching to Happy Customer – Game Changing Best Practices from Our Panel of Fullscope, an Alithya Company Experts

Lessons learned from 100+ Dynamics upgrades – onprem to online

GDPR and Beyond: Using Microsoft Dynamics with Edgewater Fullscope

An Introduction to Microsoft Dynamics 365 Marketing

Dynamics 365 – A Lesson in Licensing

Dynamics 365 Insights: Power BI – Connecting you to what matters most

An Introduction of CRM Capabilities for Those Already Using Microsoft Dynamics for ERP

How Professional Services can Digitally Transform to Overhaul Customer Engagement

If You Think Dynamics 365 is just CRM, You’re Wrong!

Next Generation Selling with Microsoft and LinkedIn

Top 10 trends in Manufacturing and how they impact you

Understanding Customer Engagement with Microsoft Dynamics 365

Using Dynamics 365 with LinkedIn Sales Navigator

Top 10 trends in Professional Services and how they impact you

How to Create an Amazing Client Experience Every Time: Best Practices for Professional Services Firms

Client-centric service

Dynamics 365 and the Professional Services Firm of the Future