A-dec is recognized among the leading dental equipment solution providers in the world, with a global network of customers and authorized dealers in more than 100 countries. By partnering with Alithya to implement Microsoft Dynamics 365, A-dec now has the ability to track full lifecycle customer activity and ROI in a consolidated central database.
Aventics is one of the world’s leading manufacturers of pneumatic components, systems, and customer specific applications, with a focus on environmentally friendly and sustainable production. After an extensive vendor selection process, Fullscope was chosen to implement Microsoft Dynamics 365 due to their mindset of the necessity of collaboration and commitment from the Aventics team.
Boa-Franc is the North American leader in the manufacturing of superior quality pre-finished hardwood floors. For its ERP, CRM, and BI Accelerator systems, the company turned to Fullscope to implement Microsoft Dynamics 365.
General Cable is a global leader in the development, design, manufacture, marketing, and distribution of copper, aluminum, and fiber optic wire and cable products for the energy, industrial, specialty, and communications markets around the world. By selecting Dynamics 365, their team has been able to spend more time selling by reducing time spent on administration and has found improved interaction tracking with customers and partners. They now have increased visibility into how they are meeting their sales goals and can now reinforce their sales process.
Heat and Control is one of the world's leading manufacturers and distributors of food processing, seasoning, conveying, packaging and inspection equipment systems. They chose to partner with Alithya due to the thoroughness of their sales team during discovery, working with the Heat and Control team to determine their business practices. By migrating from Salesforce to Dynamics 365, Heat and Control has a foundation to better engage their customers.
Hypertherm is a world-class manufacturer of advanced cutting solutions who was looking to build brand affinity among their customers through experiences. They turned to Fullscope to assist with the digital tools they needed to personalize the customer experience and increase satisfaction across all customer touch points.
O’Neal Industries is the largest family owned group of metals service centers in the United States and forms a group of companies that provide product and manufacturing expertise, with strategically located distribution facilities countrywide. They evaluated a number of CRM consultancies and chose to work with Fullscope due to their large portfolio of successful projects, their efficient approach to implementation, and their unique Adopt2Win training methods. With the completion of the implementation of Dynamics 365, O’Neal Steel has realized a huge increase in sales productivity and reduced time to value in existing and target accounts.
Rainford Solutions is a UK designer and manufacturer of standard and bespoke electronic equipment enclosures. Having an integrated view of customer related activities and production has improved operational efficiencies and overall performance. Julie Houghton, Marketing Manager at Rainford Solutions, explains: “Staff are definitely seeing the value of being able to see what’s happening with customers as part of the production schedule process. We plan more efficiently and can be more effective in meeting customer needs.”
Tempel Steel is a leading manufacturer of precision magnetic steel laminations for the automotive, motor, generator, transformer, and lighting industries. Fullscope worked with the Tempel team to configure, build and deploy a personalized environment of Microsoft Dynamics 365. The flexibility of Dynamics 365 meant that Tempel could decide how the system could be developed and implemented to be most effective for them. They have found that Dynamics 365 has improved sales activity, customer service, communication, and visibility into customer information.
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