Unsurpassed ERP Services

From the initial project performed by our Implementation team using our EDGE methodology combined with Microsoft Lifecycle Services for rapid and predictable projects; to post-go live ERP optimization, support, training and solution upgrades delivered by our dedicated Customer Support and Optimization (CSO) services team, no one surpasses Edgewater Fullscope when it comes to delivering valuable ERP consulting services to leverage your Microsoft investment.

ERP Implementation Services for Manufacturers

When it comes to implementing Microsoft Dynamics 365 for manufacturers with single or multiple sites, you will not find a partner with more experience than Edgewater Fullscope. Our strong track record of delivering cost-effective and quality implementations for manufacturers for over a decade speaks for itself.

  • Large, dedicated Microsoft Dynamics 365 team.
  • Manufacturing focused.
  • Predictable implementation success.
  • On premise or cloud deployments.
  • International or hub and spoke.
Why Trust Fullscope with your Microsoft Dynamics 365 Implementation

ERP Optimization Services

After go-live, the emphasis shifts to supporting and optimizing your Microsoft Dynamics 365 environment. That’s why Microsoft Dynamics 365 customers need a different level of service from their partner after go-live, and that’s exactly where the Edgewater Fullscope Customer Support & Optimization (CSO) Services team steps in. Your dedicated CSO team works to provide:

  • Advisory services
  • Infrastructure/performance tuning
  • Business process optimization
  • Upgrades
  • Custom development
  • Integration services
  • Reporting
  • Business Intelligence
Fullscope’s Services for Existing Dynamics AX/365 Customers

ERP Support Services

Getting the answer you need when you need it is our goal. Available through our Customer Support & Optimization (CSO) Services team, we offer the following IT and operational services for Microsoft Dynamics 365 and AX:

  • Help desk support
  • Environment/code refresh
  • AX DBA services
  • AX upgrades
  • Security remediation
  • Code review
  • New business requirements
  • Roll out support
  • Reconciliation services

If you are an existing Fullscope customer who needs to log into our ERP support services area, cli​ck here.

ERP Training

Microsoft Dynamics 365 for Finance and Operations is live and things are humming along nicely. Now what?  If you need additional training, Edgewater Fullscope Customer Support & Optimization (CSO) Services offers several ways to drive even more value from your Microsoft investment:

  • Solution Spotlight – A webcast series that provides an overview of proven solutions in the market that can help enhance and/or extend your Dynamics 365 for Finance and Operations or AX environment. Learn more
  • Treasure Talk – An educational webcast series exclusively for customers who want to better understand how to use Microsoft Dynamics 365 for Finance and Operations or AX.  Learn more
  • Edge Academy – Online training solutions, featuring instructor-led 100-level and 200-level Dynamics 365 and AX courses. Learn more

ERP Upgrades

Once you decide it’s time for a Dynamics AX upgrade, the next question is which partner should you ask to help with the upgrade.  Talk to us.  We have helped a large number of customers with their Dynamics AX upgrades.

Contact Us

ERP Change of Partner

Maybe you already have Microsoft Dynamics 365 or AX and you are looking for a new partner with more manufacturing experience. You are in the right place. We have a large number of customers who have turned to us after their initial implementation for the on-going services they required or for help with a Dynamics AX upgrade.

Contact Us

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White Paper

2018 Digital Manufacturing Trends

Digital transformation is no longer a casual improvement that manufacturers can make someday. Adopting disruptive technology is essentially table stakes for companies today.

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An Intro to Marketing

Thursday, August 16, 2018 12:00pm-1:00pm ET. Turn prospects into business relationships with Dynamics 365 for Marketing, the latest addition to the Microsoft Dynamics platform. Find and nurture more sales-ready leads by moving beyond basic email marketing. Connect sales and marketing, automate processes, and make smarter decisions to maximize your marketing ROI. Join us for a …

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Case Study

AAA Cooper Transportation

AAA Cooper Transportation is a transportation solutions provider that offers less-than-truckload, truck load, dedicated contract carriage, brokerage, fleet maintenance, and international services. By partnering with Edgewater Fullscope for their CRM implementation, they now have a single-source solution that provides better account visibility for their sales team and allows them to better service their customers over competitors.

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