Manage GDPR Compliance

Enforceable since May 25, 2018, the EU’s General Data Protection Regulation (GDPR) affects all businesses storing information on citizens of European Union member states. Our GDPR Management Solution helps companies comply with this regulation and avoid steep fines by administering consent and data requests, keeping an audit trail of key information and providing real-time reporting on compliance efforts.

Tools to Manage Compliance for GDPR Alignment

The GDPR Management Solution gives you effective tools to manage your compliance with important aspects of the General Data Protection Regulation (GDPR). The solution extends relevant areas of Microsoft Dynamics 365 for Customer Engagement (CRM).


Act quickly and decisively with easy-to-follow dashboards. The GDPR Compliance Management Solution includes a Request Dashboard and a Consent Dashboard. These dashboards display important metrics on volume of requests, compliance, response times and efforts to secure consent.

Key Entity Changes

It can be a challenge to track GDPR-related entities. With the Fullscope, an Alithya company, solution, manage both GDPR requests and consents. Our GDPR Consent entity tracks the status of contacts with respect to their consent for data retention and usage. The GDPR Request entity tracks current and past requests contacts have made under the GDPR.

Business Process Flow

Our solution makes it easy to stay in compliance with GDPR, giving you the tools you need to manage the process governing GDPR requests and structure it conditionally around six branches. The framework can and should be extended for each implementation to cover the steps specific to your business.


Your organization needs to be able to quickly determine GDPR consent status. With our GDPR solution, easily track consent changes and automate steps in the communication process. Each contact contains a log of all past states and a workflow pushes key data from the consent record back to the contact when created or changed.

GDPR Compliance Drives Successful CRM Outcomes

3 Things You Need to Know About the GDPR

GDPR compliance is not optional, even for US-based companies. Although this legislation was passed by the European Union Parliament, it applies to all companies who do business in Europe and retain personal information on citizens of EU member states. Here are the first three things you need to know. Read More

New Solution Release: GDPR Management Solution Version 2.0.0 for Microsoft Dynamics 365 for Customer Engagement

Fullscope, an Alithya company, has released version 2.0.0 of the GDPR Management Solution, which gives clients a robust set of tools to manage their compliance with key aspects of the General Data Protection Regulation (GDPR), approved by the EU Parliament in April of 2016 and enforceable starting May 25, 2018. Read More

GDPR Easily Explained and Does it Apply to You

GDPR aims to give individuals control over their personal data. These data protection laws will make it easier for European citizens to understand how their data is being used. Ultimately, these laws will give regulatory authorities greater power to take action against organizations that breach the new data protection regulations. Read More



6 Steps to a GDPR Compliant Organization

There are many aspects of the GDPR legislation that can impact your business, including data security. Download this guide to learn the steps you need to take to be compliant. You’ll also see examples of needs by department for a GDPR audit.

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What Our Clients Say:

Microsoft Dynamics 365 has allowed Aventics to drive technology to a new level and helped us to improve levels of collaboration and sharing across the business. Dynamics 365 (formerly Dynamics CRM) has provided a common language across locations in 21 countries – many of which do not use English as a first language.

Larry Bowers, Director of IT Americas/Global CRM Project Leader


Transform Your Business with a Leading Microsoft Partner

An award-winning Microsoft partner, Fullscope knows the power of Microsoft Dynamics 365 to transform your organization through innovative ERP, CRM, Business Intelligence and Digital on-premise and cloud-based solutions.