CRM Solutions for Microsoft Dynamics 365

Help your team get up to speed quickly using Dynamics 365 with proven Fullscope industry, role, productivity and integration solutions.

Manufacturers Accelerate Growth

As a manufacturer, you face complex business challenges and we can help by providing customized work flows, templates and dashboards based on industry best practices. We have unique Manufacturing Solutions built on Microsoft Dynamics 365 that are customized for your business to drive forecast and pipeline accuracy, while simplifying processes.

Manufacturing Solutions Details

Professional Services Firms Reach Customers in New and Innovative Ways

Customer satisfaction and loyalty are key to maintaining your competitive advantage as a services organization. At Fullscope, we helpd professional service firms identify new ways to reach customers by improving their communication processes and facilitating collaboration across departments leveraging the Microsoft Dynamics 365 platform.

How We Help Professional Service Firms

Equipment Dealers Drive Sales, Marketing and Customer Service Productivity and Insights

Client relationships and maximizing follow on sales are critical for every Equipment Dealer organization. So how can you improve account and sales management with your current resources and data? With the Fullscope Equipment Dealer Solution for Microsoft Dynamics 365 you will drive sales, marketing and customer service productivity and insights.

More on the Equipment Dealer Solution

Sales Solutions Help You Hit Goals with Improves Forecasting and Pipeline Visibility

Improve how you monitor, track and analyze sales forecasts and pipeline using our unique Sales Solutions for Microsoft Dynamics 365. We have seven unique CRM solutions that help sales teams improve the accuracy of their forecasts, view and update pipeline via dashboards and reports and build a plan around improving customer loyalty and satisfaction.

Sales Solutions Details

Productivity Solutions Improve Employee Efficiency

Help your employees save time and stay organized using our unique Productivity Solutions for Microsoft Dynamics 365. With our SmartStart solution, you can enhance and streamline your CRM experience by accessing dashboards, charts and workflows that accelerate productivity.

More on Productivity Solutions

Integration and Database Solutions for a Connected Platform

Ensure key data flows between all your technology solutions with the Fullscope integration and database solutions. With thousands of implementations under our belts, we know the importance of connecting Dynamics 365 (formerly Dynamics CRM) to a variety of other tools and technologies your team already uses on a daily basis.

More on Integration Solutions

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White Paper

Validating Microsoft Dynamics 365 & Azure

Validation. It is a term that often sparks conversation and sometimes debate within life sciences companies. How much validation is required? Can you validate applications in the cloud? How much validation testing is required? How do I maintain the validated state in the cloud? How do we validate virtual systems environments? How does cybersecurity impact … Continued

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Automated Validation Testing of Microsoft Dynamics 365

Although today’s Dynamics 365 for Finance and Operations ERP system has achieved significant technological advances, validation is still conducted by many today as a very manual process. In this session, we will take a deep dive into the principles of lean validation testing and discuss how you can fully automate the Dynamics 365 validation process.

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Case Study


Boa-Franc is the North American leader in the manufacturing of superior quality pre-finished hardwood floors. For its ERP software and CRM software requirements, the company turned to Edgewater Fullscope to implement Microsoft Dynamics 365.

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