From Factory Gate to Marketplace with Microsoft Dynamics 365

We understand your manufacturing processes, the issues you face predicting demand and ensuring that you have the right goods finished in the right supply cycle.

Manufacturing and CRM

You need a 360° view of your business from a customer perspective. By integrating CRM with your ERP solution, Edgewater Fullscope delivers a new focus that accurately assesses likely demands and the health and status of every customer, during a sales period that is matched to your production output.

Fullscope has delivered Microsoft Dynamics to hundreds of manufacturing companies across various industries, resulting in the development of our CRM for Manufacturing Solutions designed to increase sales through improved sales decision making, forecasting accuracy and quota visibility.

Manufacturing Solution for Microsoft Dynamics 365

Improve your KPI tracking.

The Fullscope CRM for Manufacturing Solution has been created from the experience of 100s of CRM Implementations for manufacturers by the team of consultants at Fullscope. The solution improves the Microsoft Dynamics 365 “out of the box” experience by both streamlining areas of the solution as well as adding many features including additional dashboards, charts, workflows and views that accelerate the return on investment for our customers.

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Manufacturing CPG Solution for Microsoft Dynamics 365

Capture additional business capabilities for CPG Manufacturing.

The CRM for CPG Manufacturing Solution has been created based on the in-depth industry knowledge and experience of the Fullscope consulting team. The solution builds on the CRM for Manufacturing Solution with functionality tailored to CPG. The solution includes features for order agreements, innovations, account products, order fulfillments, store visits and product authorizations.

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Custom Fiscal Period

Define fiscal periods on any schedule not just the options available out of the box.

The Custom Fiscal Period add-on for Dynamics 365 was developed for organizations whose fiscal year differs from a traditional calendar. This allows CRM to mirror your business vs. having to conform to the technology.

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Long Term Sales Forecasting

Accurately track and act on real data intelligence

Fullscope Long Term Sales Forecasting Solution for Microsoft Dynamics 365 (formerly Dynamics CRM) enables you to view sales forecasting accuracy across products and periods. Drill down to individual customers or sales reps from your bespoke dashboard view to get more specific data on their performance.

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White Paper

Validating Microsoft Dynamics 365 & Azure

Validation. It is a term that often sparks conversation and sometimes debate within life sciences companies. How much validation is required? Can you validate applications in the cloud? How much validation testing is required? How do I maintain the validated state in the cloud? How do we validate virtual systems environments? How does cybersecurity impact …

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Automated Validation Testing of Microsoft Dynamics 365

Although today’s Dynamics 365 for Finance and Operations ERP system has achieved significant technological advances, validation is still conducted by many today as a very manual process. In this session, we will take a deep dive into the principles of lean validation testing and discuss how you can fully automate the Dynamics 365 validation process.

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Case Study


Boa-Franc is the North American leader in the manufacturing of superior quality pre-finished hardwood floors. For its ERP software and CRM software requirements, the company turned to Edgewater Fullscope to implement Microsoft Dynamics 365.

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