Webinars

Why CRM? – The Top 10 Business Outcomes in Manufacturing

Thursday Feb 22nd, 2018 11:00 AM – 11:45 AM GMT Join Fullscope as we discuss how understanding how CRM can best impact an Organisation (Business Outcomes) can be challenging to define but it is the most important first step we can take with all of our customers. Join our webinar as we discuss the Top …

Register Now

Why CRM? – The Top 10 Business Outcomes in Professional Services

Wed, Feb 28, 2018 11:00 AM – 11:45 AM GMT Understanding how CRM can best impact an Organisation (Business Outcomes) can be challenging to define but it is the most important first step we can take with all of our customers. Join our webinar as we discuss the Top 10 business outcomes for Professional Services organisations …

Register Now

Dynamics 365 – It’s not just CRM

Listen to our webinar as Fullscope’s Solution Architect Donna Coxon highlights the new and existing functionality in the apps that make up the CRM portion of the Dynamics 365 Customer Engagement suite including Sales, Customer Service, Field Service, and Project Service Automation. You will see a great demo of how some common business outcomes are answered.

Watch Now

First Look at the Dynamics 365 New Release

You are invited to join in as Fullscope’s Managing Director, David Kohar, and the Fullscope Solution Architect team reviews the top updates for Client Engagement (D365 for Sales, Marketing and Services) in the new release. We will walk through the areas that are most impactful and host an open Q&A time to cover your questions …

Watch Now

What You Need to Know About BI and Reporting in Dynamics AX 2012 and D365

Are you struggling to get useful information out of Dynamics AX to manage your business? Struggling to get operational reports from AX 2012 or D365? Wondering what you will do with all your AX 2009 data when you upgrade to D365?  In this webcast, we walk through the reporting landscape in both AX 2012 and …

Watch Now

How Professional Services can Digitally Transform to Overhaul Customer Experience

Digital transformation is accelerating at a breath-taking pace and the most successful service companies today will focus relentlessly on providing an exceptional, differentiated customer experience as they digitally transform – the two go hand in hand. Listen to our webinar to hear how technology can help service organisations become more efficient and effective and improve …

Watch Now

Top 10 trends in Manufacturing and how they impact you

Listen to our webinar as Managing Director, Adam Spurr discusses the obstacles, challenges and opportunities for the manufacturing industry. Whether you are looking to use advanced analytics, manage customers differently, empower employees, drive behavioural change this is a session you don’t want to miss.

Watch Now

Top 10 trends in Professional Service and how they impact you?

These are challenging times for Professional Services, a benchmark review in 2017 found revenue is down, bid to win ratios are down and employee attrition is up. Join our webinar as we discuss the trends, obstacles and opportunities for service organisations. If your business issue is improving customer experience, adopting new technology, reinventing your products, …

Watch Now

Top ERP Questions Answered by Manufacturers

Three manufacturers, Alltech, Heritage Bag and Cayman Chemical, discuss how they manage ERP upgrades, address global data requirement and more in this on-demand webcast, including: How they stayed on time and on budget with their implementations How they handle upgrades from one release to another How they manage data with ERP How ERP aids merger …

Watch Now

Automated Validation Testing of Microsoft Dynamics 365

Although today’s Dynamics 365 for Finance and Operations ERP system has achieved significant technological advances, validation is still conducted by many today as a very manual process. In this session, we will take a deep dive into the principles of lean validation testing and discuss how you can fully automate the Dynamics 365 validation process.

Watch Now

Cloud Validation Strategies and Best Practices

Cyber-attacks are an unfortunate fact of life for every company no matter what size. It is not a question of if you will be subject to a cyber-attack, but when. So how can a company minimize its risk, and what are the best practices for keeping a cloud system secure? Listen now to the third …

Watch Now

Cybersecurity Qualification – What You Need to Know

Listen to the second webcast in our four-part series, Cybersecurity Qualification – What You Need to Know, to get more information about cybersecurity and validation in the cloud. Our speaker is Valarie King-Bailey, CEO of Onshore Technology Group, and she designed the first Validation Toolkits (VTK) for Microsoft Dynamics AX, GP, NAV and Dynamics 365 in the Azure environment.

Watch Now

Knowing When Dynamics AX Out-of-the-Box Reporting is Not Enough to Meet Your Organization’s Needs

​Are you getting all the reporting and analytics you expected out of your Dynamics AX system? Listen now to this educational session and learn what comes with out-of-the-box reporting in Dynamics AX, as well as the limitations.  We discuss when this is and isn’t enough, and options to address your business reporting requirements. We cover reporting …

Watch Now

Cloud Validation of Microsoft Dynamics 365 & Azure

Looking for validation strategies for your ERP system?  What happens in the cloud? Validation is a term that often sparks conversation and sometimes debate within pharmaceutical and life sciences companies. How much validation is required? Can you validate applications in the cloud? How does cybersecurity impact validation? What does the FDA say about all of …

Watch Now

Demystifying Dynamics 365 Transition Pricing for Existing AX Customers

​With every new version of Dynamics AX, Microsoft announces a new pricing approach and, of course, new upgrade and transition options for existing customers. As with all other historical pricing options, Dynamics 365 for Operations comes with new concepts, restrictions, complexities and limitations. Listen now to Demystifying Dynamics 365 Transition Pricing for Existing AX Customers, an informational …

Watch Now

What’s New with Reporting & BI and Dynamics 365 for Operations

During this webcast, we discuss the changes in the underlying data architecture and examine how they are implemented in the different reporting scenarios. We look at the different delivery and visualization methods and examine the implications for hybrid, cloud and on-premises data storage models.

Watch Now

Empowering Manufacturing Through Connected Operations: A Look at Dynamics 365 for Operations

​Dynamics 365 for Operations (formerly Dynamics AX) is Microsoft’s business solution for enterprises that enables people to make smarter decisions faster with access to real-time insights and intelligence on nearly any device, anywhere. It enables businesses to redesign processes faster and innovate ahead of the competition, with the added flexibility, scalability, and global support of the cloud. Watch this webcast featuring Steve Reed, Vice President …

Watch Now

Customer Success Stories with Fullscope’s Reporting and BI Accelerator

​On this webcast, we provide an overview of Fullscope’s Reporting and BI Accelerator for Microsoft Dynamics AX. We are joined by two customers who share their success in using this solution to deliver critical reporting and BI to their organizations.  Listen to this webcast to learn how your company can benefit by leveraging this valuable business …

Watch Now

Food Traceability: The Real (and Devastating) Costs of Not Investing in a Modern System

​The costs of not knowing what your current lot traceability processes aren’t telling you has never been bigger. Be prepared with the right information to mitigate the risks and minimize exposure while protecting the health of your customers. In this 30 minute session, you’ll learn how you can resolve the Top 3 Food Manufacturing issues …

Watch Now

Archiving Dynamics AX with Intelligent Data Management Framework: Archiving Non-Standard AX Data and Testing

​Microsoft Dynamics AX databases can grow quite large over time.  Larger databases take up more space which costs money and take longer to perform maintenance like backups, reindexing and database integrity checks.  Smaller databases perform better and cost less money.  The best practice is to purge unneeded data and archive older data that is still needed …

Watch Now

Archiving Dynamics AX with Intelligent Data Management Framework: Risks and Benefits of Archiving

​Microsoft Dynamics AX databases can grow quite large over time.  Larger databases take up more space which costs money and take longer to perform maintenance like backups, reindexing and database integrity checks.  Smaller databases perform better and cost less money.  The best practice is to purge unneeded data and archive older data that is still needed …

Watch Now

Living in a Dynamics 365 World: Manufacturers Discuss Challenges, 2017 Priorities

Watch this webcast to hear from manufacturers running Dynamics AX and CRM solutions today as they share their current experiences and perspective on their businesses’ current needs and plans​ to invest for the future. Questions discussed at this interactive event include: What business challenges and opportunities led to your selection of a new ERP and CRM …

Watch Now