Webinars

Fullscope Transformation Series

Are you getting the most out of your Dynamics investment? Are you leveraging the Microsoft platform to make your Dynamics solution come to life? Many times the Microsoft platform (and all that it offers) is very compelling factor in making a decision to move forward with a Dynamics solution, however for initial project phases it’s …

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Web and Marketing Analytics

Getting the Most Out of Your Data – What Business Intelligence Can Do for You

Tuesday, July 17, 2018 12:00pm-1:00pm ET. This webinar is a part of the Fullscope Transformation Series. Your data is telling a story. To understand that story, you must have a full picture of your finance, operations, sales, marketing and service functions. Gaining access to your data via dashboards, reporting and advanced views can drive better …

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Key Considerations for Data Migration with D365 Finance and Operations

In this business oriented webcast, we will discuss the technologies, options, methodology and best practices for dealing with legacy data and data migration during your D365 for Finance and Operations roll out (hint: not all your data will be migrated!). Beyond the technology framework provided by Microsoft (which we will cover), we will also discuss …

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GDPR and Beyond Using Microsoft Dynamics 365

Learn about the effective ways you can utilise Microsoft Dynamics 365, CRM with a GDPR solution from our partner Concep to get the answers you want from your consent data. The webinar will also help you understand how to put in place processes to ensure that you automate consent capture beyond the compliance deadline of …

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What You Need to Know About Data & Analytics for D365 Finance and Operations

In this webcast, we will clearly articulate what Microsoft has delivered as the foundation of data & analytics for D365 for Finance and Operations, the “System of Intelligence.”  We will discuss the factors that will be important as you build out your own D365 data strategy to serve operational reporting & analytics to your business …

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An Intro to Field Service Functionality and Capabilities

This webinar is a part of the Fullscope Transformation Series. Transform the way you service your customers from initial interaction to resolution, from contact center to field service operations. With the power of Microsoft Dynamics, you can integrate service operations all into one system. Give every player in your organization access to accurate, real-time data …

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5 Steps to a Successful Data & Analytics Program

Have you struggled with successfully rolling out a properly governed and effective self-service data & analytics program?  Are your business leaders frustrated with the latency of operational data and the ability to support a high performing data-driven organization? In this session we will explore what environment best supports a self-service approach and best practices to …

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Next Generation Social Selling With Microsoft & LinkedIn

Listen to the webcast from  Microsoft and Fullscope to learn about the game changing way you can unify social and sales data. See how you can achieve the ability to identify the right leads and connect with them through personalized engagement using the combined power of Microsoft Dynamics 365 for Sales and LinkedIn Sales Navigator.

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Intro of CRM Capabilities, Functionality and Benefits for ERP Customers

This webinar is a part of the Fullscope Transformation Series. You’ve seen the value of automating your processes around Finance and Operations, but what about Sales, Marketing and Service? Have you heard the leadership team talking about the challenges of sales pipeline health and management? Or challenges around customer visibility and experience? Watch this webinar …

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Intro of ERP Capabilities, Functionality and Benefits for CRM Customers

This webinar is a part of the Fullscope Transformation Series. You’ve seen the benefits of automating your processes around Sales, Marketing and Service, but what about Finance and Operations? Has the leadership team been talking about the challenges of inventory management? Or how it takes weeks or longer to close the books? Register for this …

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Benefits of SharePoint, Office 365 and Document Management

This webinar is a part of the Fullscope Transformation Series. The power of SharePoint and other O365 technologies is the ability to collaborate seamlessly on-prem, in the Cloud, or as a hybrid of both. These solutions will help you: share data and information; organize projects and remote teams in a consistent workplace; discover important information …

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What You Need to Know About Reporting and BI in Dynamics AX 2012

Are you getting all the reporting and analytics you expected out of your Dynamics AX 2012 system? In this webinar, you’ll learn about the reporting and BI capabilities Microsoft delivers out-of-the-box with AX 2012. We discuss considerations, challenges and best practices for leveraging AX 2012 data to drive reporting and analytics. We will explore real-world examples on how customers …

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Improving Sales with Microsoft Dynamics 365 + LinkedIn Sales Navigator

Listen in as Edgewater Fullscope & guest speaker Brian Galicia, WW Sales Leader – Sales Force Automation and LinkedIn at Microsoft discuss and demonstrate how the new integration between Dynamics 365 and LinkedIn (Microsoft Relationship Sales Solution) will help salespeople and sales teams deliver better outcomes.

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Dynamics 365 – It’s not just CRM

Listen to our webinar as Fullscope’s Solution Architect Donna Coxon highlights the new and existing functionality in the apps that make up the CRM portion of the Dynamics 365 Customer Engagement suite including Sales, Customer Service, Field Service, and Project Service Automation. You will see a great demo of how some common business outcomes are answered.

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First Look at the Dynamics 365 New Release

You are invited to join in as Fullscope’s Managing Director, David Kohar, and the Fullscope Solution Architect team reviews the top updates for Client Engagement (D365 for Sales, Marketing and Services) in the new release. We will walk through the areas that are most impactful and host an open Q&A time to cover your questions …

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What You Need to Know About BI and Reporting in Dynamics AX 2012 and D365

Are you struggling to get useful information out of Dynamics AX to manage your business? Struggling to get operational reports from AX 2012 or D365? Wondering what you will do with all your AX 2009 data when you upgrade to D365?  In this webcast, we walk through the reporting landscape in both AX 2012 and …

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How Professional Services can Digitally Transform to Overhaul Customer Experience

Digital transformation is accelerating at a breath-taking pace and the most successful service companies today will focus relentlessly on providing an exceptional, differentiated customer experience as they digitally transform – the two go hand in hand. Listen to our webinar to hear how technology can help service organisations become more efficient and effective and improve …

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Top 10 trends in Manufacturing and how they impact you

Listen to our webinar as Managing Director, Adam Spurr discusses the obstacles, challenges and opportunities for the manufacturing industry. Whether you are looking to use advanced analytics, manage customers differently, empower employees, drive behavioural change this is a session you don’t want to miss.

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Top 10 trends in Professional Service and how they impact you?

These are challenging times for Professional Services, a benchmark review in 2017 found revenue is down, bid to win ratios are down and employee attrition is up. Join our webinar as we discuss the trends, obstacles and opportunities for service organisations. If your business issue is improving customer experience, adopting new technology, reinventing your products, …

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Top ERP Questions Answered by Manufacturers

Three manufacturers, Alltech, Heritage Bag and Cayman Chemical, discuss how they manage ERP upgrades, address global data requirement and more in this on-demand webcast, including: How they stayed on time and on budget with their implementations How they handle upgrades from one release to another How they manage data with ERP How ERP aids merger …

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Automated Validation Testing of Microsoft Dynamics 365

Although today’s Dynamics 365 for Finance and Operations ERP system has achieved significant technological advances, validation is still conducted by many today as a very manual process. In this session, we will take a deep dive into the principles of lean validation testing and discuss how you can fully automate the Dynamics 365 validation process.

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Cloud Validation Strategies and Best Practices

Cyber-attacks are an unfortunate fact of life for every company no matter what size. It is not a question of if you will be subject to a cyber-attack, but when. So how can a company minimize its risk, and what are the best practices for keeping a cloud system secure? Listen now to the third …

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