Professional Services

Professional Services Firms

ERP, CRM, BI and Digital solutions from Fullscope, an Alithya company, empower professional services firms to strengthen client relationships, deliver consistent and amazing client experiences, and keep projects on time and budget. Ultimately, that means more to the bottom line.

Expect more from your IT investment. See all of our solutions.

Service business outcomes you can expect:

Exceed customer expectations.

Provide personalized levels of service and access to information anytime and across all devices, making every interaction in the client lifecycle an opportunity to make an impression.

Align the sales process with team capabilities.

Identify and quickly respond to new opportunities. Allocate the right resources at the right time to deliver projects on time and within budget to ensure profitability for every project.

Make better decisions for growth.

Know what is happening across your business, from sales and marketing to project management. Leverage data to improve decision-making on where to grow sales, and how to grow profitability.

Drive more business.

Exceed client expectations by enabling in-office and on-the-go employees to share critical data across geographies and organizational boundaries. Convert more opportunities and grow with existing clients.

What Our Clients Say:

Bill Goeman Cayman Chemical

We’ve known for some time that we needed to upgrade AX 2009 to Microsoft Dynamics 365 Finance and Operations because AX 2009 was no longer being supported by Microsoft. Additionally, our AX 2009 deployment was no longer optimized to our business processes and we wanted to correct that in implementing D365 FO. At first, the project seemed prohibitively expensive, such that we’d need to get it done internally. However, Fullscope helped us plan to do some of the upgrade work ourselves, leveraging Fullscope where they could provide the expertise we needed. This represented enough of a cost savings that we were able to move ahead on the project. Going forward, the additional functionality within Dynamics 365 and the cloud-based technology will add efficiencies to our business, reduce modifications, and eliminate the headache of managing on-site hardware.

 

Bill Goeman, Director, IT  
Cayman Chemical

 
ghislain-quirion headshot testimonial

Upgrading to [Microsoft Dynamics 365 for Finance and Operations] allows us to better manage our product mix issues. This improves our supply chain processes while letting us maintain operational efficiency across the company for a significant competitive advantage. As a Microsoft product, Dynamics 365 integrates seamlessly with our other Microsoft products, such as SharePoint, Exchange and Office 365. In fact, the tool is so familiar to our internal resources, they can self-implement Dynamics 365 at newly acquired companies with relative ease.  

 

Ghislain Quirion
IT Director, Boa-Franc

Bill Goeman Cayman Chemical

We’ve known for some time that we needed to upgrade AX 2009 to Microsoft Dynamics 365 Finance and Operations because AX 2009 was no longer being supported by Microsoft. Additionally, our AX 2009 deployment was no longer optimized to our business processes and we wanted to correct that in implementing D365 FO. At first, the project seemed prohibitively expensive, such that we’d need to get it done internally. However, Fullscope helped us plan to do some of the upgrade work ourselves, leveraging Fullscope where they could provide the expertise we needed. This represented enough of a cost savings that we were able to move ahead on the project. Going forward, the additional functionality within Dynamics 365 and the cloud-based technology will add efficiencies to our business, reduce modifications, and eliminate the headache of managing on-site hardware.

 

Bill Goeman, Director, IT  
Cayman Chemical

 
ghislain-quirion headshot testimonial

Upgrading to [Microsoft Dynamics 365 for Finance and Operations] allows us to better manage our product mix issues. This improves our supply chain processes while letting us maintain operational efficiency across the company for a significant competitive advantage. As a Microsoft product, Dynamics 365 integrates seamlessly with our other Microsoft products, such as SharePoint, Exchange and Office 365. In fact, the tool is so familiar to our internal resources, they can self-implement Dynamics 365 at newly acquired companies with relative ease.  

 

Ghislain Quirion
IT Director, Boa-Franc

What Our Clients Say:

CRM is helping us have the right conversations with our clients to generate real leads.

Mark Sykes, National Head of BDODrive
BDO UK

Resources for You

INFOGRAPHIC

Taking on 4 Top Professional Service Trends with CRM

VIDEO

Microsoft Dynamics 365 for Professional Services Organizations

GUIDE

3 Tactical Tips to Improve Customer Experience for Professional Service Firms

You must be able to deliver a great customer experience to stay competitive. Customers simply expect more. Customer experience will overtake price and product as the key brand differentiator. Read this eBook for buyer...