Customer Support & Assistance


Welcome existing Edgewater Fullscope customers

​​Welcome existing Edgewater Fullscope customers. Please select the appropriate area to continue:

ERP Support and Assistance

  • Microsoft Dynamics 365/AX
  • Fullscope EDGE for Operations, ChemXpress and FoodXpress Solutions
  • Fullscope Data Collection
  • Fullscope FDA Toolkit

CRM Adopt2Win​​

Proactive post-implementation service of knowledge, training and support

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White Paper

Can You Survive a Recall?

This eBook walks through how you can resolve the top 3 food manufacturing issues and get back in control of lot traceability. You’ll learn the impact of customer experience and bi-directional communication portals. See how to prepare for a recall – creating a plan, and reviewing the latest mandatory FDA recall requirements to avoid fines. …

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Webinar

Key Considerations for Legacy Data and D365 Finance and Operations Data Migration

In this business oriented webcast, we will discuss the technologies, options, methodology and best practices for dealing with legacy data and data migration during your D365 for Finance and Operations roll out (hint: not all your data will be migrated!). Beyond the technology framework provided by Microsoft (which we will cover), we will also discuss …

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Case Study

AAA Cooper Transportation

AAA Cooper Transportation is a transportation solutions provider that offers less-than-truckload, truck load, dedicated contract carriage, brokerage, fleet maintenance, and international services. By partnering with Edgewater Fullscope for their CRM implementation, they now have a single-source solution that provides better account visibility for their sales team and allows them to better service their customers over competitors.

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