Our CRM Implementation Methodology

Get value from Microsoft Dynamics 365 CRM fast with the Customer Owned Rapid Engagement (CORE) methodology

Some CRM projects take over 12 months to complete, even longer to deliver ROI, and the business may never feel it has control and ownership of the solution.

At Fullscope, we drastically reduce this with our unique Customer Owned Rapid Engagement (CORE) methodology. We put Microsoft Dynamics 365 CRM at the core of your organisation, empowering sales, marketing and service to use CRM in a way that adds value to their roles and the business as a whole.

The 3 principles of the CORE methodology

1. Focus on the most important outcomes

We use our business outcomes framework to establish what will make the most difference to your business. This allows us to keep the project focused so a rapid rollout is possible, and provide metrics for short and long-term success.

2. Get immersed in the technology and the process

Lasting success has more to do with how you think about CRM than the technology you use or the money you spend. Our user adoption framework promotes ownership, accountability and training so you can be self-sufficient with CRM.

3. Get live FAST

The CORE methodology is designed to get you live fast. Our customers start to see ROI from CRM within 8 to 16 weeks of their initial workshop sessions, and we help them maintain that success over the long term, too.

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GUIDE

Find out more about the CORE methodology in our free guide

For more insight into the CORE methodology and how it helps large organisations get value from Dynamics 365 in a fraction of the time of their competitors, download our free guide: Transform the way you sell with Microsoft Dynamics 365 CRM.

You’ll find out about our business outcomes framework, the three steps we use to drive CRM adoption, some of our client success stories, and more.

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What Our Customers Say:

We love the Fullscope methodology. It’s empowered us so we feel like we actually own the system. It’s been agile, it’s been quick, it’s been responsive and we’ve learnt a lot about our own business processes.

Mark Sykes
Partner, National Head of BDO Drive UK

Resources for You

WEBINAR

Dynamics 365 - More than just CRM

Fullscope highlight the new and existing functionality in the apps that make up the CRM portion of the Dynamics 365 Customer Engagement suite, including Sales, Customer Service and Field Service.

VIDEOS

How to Achieve CRM Success

Understanding how CRM delivers value for an organisation can be challenging to define, but it’s the most important first step we take with all our customers. Watch our webinar to find out more about the top ten business outcomes CRM delivers for manufacturers.

INFOGRAPHIC

3 Steps to CRM Adoption with a HPO Perspective

The hard truth is that like many complex IT initiatives, CRM projects often fail. You may have even experienced a failed CRM implementation or two. Download this infographic for the 3 Keys to Successful CRM Implementation and adoption.