As part of the Edgewater group of companies, we are proud to offer our customers Microsoft Dynamics customer relationship management (CRM) consulting. Our Microsoft Dynamics CRM implementation services include:

• Aligning the needs of the key stakeholders in sales, marketing, finance, IT and operations
• Incorporating rigorous data cleansing into the initial CRM application load
• Defining a sound data governance framework for customer, product and pricing data
• Reengineering business processes and organizational interfaces to enable team selling
• Designing appropriate and effective integration to financial and other enterprise systems
• Creating and implementing an organizational change management plan to ensure that all users and stakeholders know how to work with the new system
• Keeping all the moving parts converging on the goal of a successful CRM rollout with the guidance of experienced Microsoft Dynamics CRM Program and Project Managers
• Leveraging Microsoft Dynamics CRM capabilities to quickly develop automation and workflows that meet critical business requirements
• Leveraging a deep knowledge of Microsoft .NET to design and implement best-of-breed CRM customizations and integration architectures

Edgewater Technology is a Microsoft Gold Certified CRM Partner who has built extended CRM offerings around Microsoft Dynamics CRM. Overall, Dynamics CRM provides an attractive total cost of ownership; extends existing investments in Microsoft technologies; and delivers the flexibility to meet a wide variety of business needs.

Next Steps

Learn more about Microsoft Dynamics CRM services from Edgewater and Fullscope:

Request a Microsoft Dynamics Edgewater CRM Strategy Fact Sheet

Email our Microsoft Dynamics CRM Experts