Edgewater Fullscope believes our relationship with our customers extends far beyond the original buying and implementation process. We deliver enterprise resource planning (ERP) support programs to help benefit our existing customers and drive incremental business value to their organizations long after the initial go live.

We also recognize that our customers' challenges today may be very different than when they first selected Microsoft Dynamics AX; and the broad, collective needs from our growing customer base constantly keeps us on our toes to develop new ways to deliver value.

Because we strive to deliver value and excellent customer service for all of our customers, Fullscope offers each one:

• Fullscope Account Management – a dedicated account manager to help you access the ERP support you need
• Treasure Talk Series – a monthly educational webcast exclusively for Fullscope customers
• Solution Spotlight Series - Delivered by webcast, this series provides an overview of proven solutions in the market that can help enhance and/or extend your Dynamics AX environment.
• Managed Support Services Program – to help provide day-to-day ERP support with responsive service level agreements
• On Demand Support Process – a pay-as-you-go plan to help manage your on-going Microsoft Dynamics AX support needs
• Additional On Line Resources

Next Steps

Learn more about the Fullscope Customer Care Program for Microsoft Dynamics AX.

Download the Microsoft Dynamics AX Fullscope Managed Support Services Fact Sheet

Email our Customer Care team